1. Go to C:\ProgramData\HDPOSsmartV2.CS

2. Rename ‘Terminal Active.Dat’ file and open the software. Software will open in online mode.

3. Click on regular delta sync (black button) which will sync all your disconnected data to server and vice versa.

4. Click on ‘Advanced Disconnected Sync’ (blue button) and click ‘Force Complete Sync Data’.

5. Once advanced sync is completed you can work in disconnected mode as well.